Good organizational skills and the ability to maintain a high degree of confidentiality. Skills: Proficient in most current version of Microsoft Office and Windows Operating Systems. Must obtain A+ certification within the first year of employment.Įxperience: Networking concepts/technologies, end user device provisioning/maintenance, printing support, audio/visual technology, software installations, telephony support After hours work and overtime is requiredĮducation: Must have associates degree in Computer Science or Information Technology or equivalent certifications and experience.Support NCMC hosted events with equipment setup and support throughout the lifecycle of the event.Assist with IT purchasing process and vendor relationships.Cross train with Personal Computer Specialist II and Helpdesk Specialist.Travel to other college sites and training is required and may involve an occasional overnight stay.Contribute to and manage projects that support IT Services and NCMC strategic plans.Create and maintain documentation provide training to end users.Support Helpdesk activities, including: staffing the Helpdesk phone line and logging tickets, accepting and working tickets logged by others, providing timely and accurate customer service both over the phone and at-the-elbow, and documenting all support interactions in the ticketing system.Maintain IT storage areas to ensure they are usable, safe, and tidy.Manage IT equipment throughout full lifecycle (provisioning, maintenance, patching, disposal, etc.).Maintain current inventory of equipment.Provide administrative and academic software support, and support other lab equipment as needed.Provide secondary support for distance learning classrooms, administrative devices, and telephony equipment/services.Provide primary support for academic technology, software, and services primary support for students and faculty technology needs. ![]() Position Summary: The Personal Computer Specialist I installs and maintains computer workstations, computer lab equipment, and technology in the classrooms.Įssential Functions: Duties and responsibilities include but are not limited to: ![]() ![]() LOCATION: Trenton, Missouri-Main Campus/Barton Farm Campus CLASSIFICATION: Classified Staff (hourly)įULL TIME/PART TIME: Full-Time, works year round
0 Comments
Leave a Reply. |